FAQs
Q: Where do you ship from?
We ship directly from trusted partners and warehouses to keep our carbon footprint low and our prices fair.
Processing time is usually 2–5 business days, plus shipping time.
Q: How long will my order take to arrive?
Most orders arrive within 7–20 business days, depending on your location.
You’ll get tracking info as soon as your order ships.
Q: Are your products really eco-friendly?
Yes — we focus on products that are reusable, biodegradable, or made from sustainable materials.
Each product listing includes material details so you know exactly what you’re getting.
Q: How do I wash reusable bags?
Most bags can be hand washed with mild soap and air dried.
Check each product description for care instructions.
Q: Can I cancel or change my order?
We process orders quickly, but email us at info@everecoshop.com within 24 hours and we’ll do our best to help.
Q: Do you accept returns?
If there’s a problem with your order, please contact us.
We’ll work with you to find the best solution — your satisfaction matters.
Q: How can I contact you?
Email us anytime at info@everecoshop.com — or use our Contact page.
We’re a small shop, but we’ll reply as soon as possible!